Why Use Projects?
Without projects, all your documents and conversations live in one shared space. Projects let you:- Separate knowledge — Each project has its own set of documents, so answers are scoped to what’s relevant
- Organize by team — Give each department (HR, Sales, Engineering) its own workspace
- Isolate client work — Keep client-specific information separate and secure
- Focus conversations — Chats within a project only draw from that project’s knowledge base
Example Use Cases
By department
An “Engineering” project with technical documentation and a “Marketing” project with brand guidelines and campaign data.
By client
Separate projects for each client engagement, keeping proposals, contracts, and communications isolated.
By topic
A “Product Research” project for market analysis documents and a “Compliance” project for regulatory materials.
By team
Each team gets its own workspace where they can manage their specific knowledge and conversations.