
What You Can Do
- Index files and folders — Bring documents from OneDrive into your knowledge base
- Choose what to sync — Select specific folders instead of your entire drive
- Keep content current — Synced files stay available to agents as knowledge
Connecting OneDrive
Open the Connectors modal
Open Connectors and go to the Apps tab, then find OneDrive. See Setting Up a Connector for the generic mechanics.
Connect and sign in with Microsoft
Click Connect and complete the OAuth flow by signing in with your Microsoft account and authorizing access.

The files and folders available to Generate depend on your Microsoft account’s permissions and the scopes you grant during sign-in.