Extra credits let your workspace keep working after members exhaust their monthly plan credits. You manage them on the “Credits” sub-tab under Settings → “Billing & Usage”.
The “Credits” sub-tab is admin-only and requires a Stripe-enabled deployment. Members don’t see it — but they do see credits assigned to them on the Token Usage tab.
Extra credits are not a shared pool. As Generate puts it: “Assign how much goes to whom.” Purchased credits sit in a pool that nobody can spend — not even you — until they’re assigned to specific members.

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Buy extra credits

1

Open Buy credits

In the “Extra credits pool” area, click “Buy credits”.
2

Choose a quantity

Use the quantity stepper to add credits in blocks. Generate shows the unit price and a live total.
3

Check out

Continue to Stripe Checkout to complete the purchase. Purchased credits land in your pool shortly after.
Buy credits stepper

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The pool dashboard

The pool dashboard shows three stat tiles plus an assigned/available bar:
  • “Pool purchased” — total credits you’ve bought.
  • “Assigned to members” — credits handed out to specific members.
  • “Available to assign” — what’s left to distribute.
Credits pool dashboard

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Assign credits to members

Click “Assign credits” to open the bulk assignment modal.
1

Find members

Search by name or email and add each member you want to give credits to.
2

Set per-member amounts

Enter how many credits each member should receive. Each member spends only what you give them.
3

Notify (optional)

Toggle “Email members when their credits are assigned” to let them know. When on, Generate sends each member an email with the amount assigned, their new total, and a “View your credits” link.
4

Assign

Confirm to distribute the credits from your pool.

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Manage per-member credits

A members table lists Member / Assigned / Used / Remaining / Utilization / Actions. Row actions let you:
  • “Edit assignment” — raise or lower a member’s credits (you can’t go below what they’ve already used).
  • “Reclaim credits” — return a member’s unused credits to the pool. Credits they’ve already spent stay consumed.
Running out of monthly plan credits and assigned extras blocks AI features workspace-wide — in chat, agents, and in Workflow Builder’s AI nodes alike — with a message asking the member to have an admin assign more credits.

Token usage

See how credits are being consumed across the workspace.

Plans & seats

Included credits scale with your plan and seats.

Invoices

Credit purchases appear in your billing history.

User management

Manage the members you assign credits to.