Generate Enterprise supports multiple authentication methods to fit your organization’s security requirements.

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Sign-In Methods

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Email & Password

The standard sign-in method. Enter your email and password on the login screen.
Email and password login

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Single Sign-On (SSO)

If your organization has configured SSO, you can sign in with your identity provider — Okta or Microsoft Entra ID — without a separate Generate password. Choose your organization’s SSO option on the login screen and authenticate with your provider.
SSO is set up by administrators. See Single Sign-On for configuration details.

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Choosing a workspace

If your account belongs to more than one workspace, you’ll see a Choose your workspace step after signing in. Generate remembers your last-used workspace and can take you straight there. You can also switch workspaces later from the profile menu — see Switching workspaces.

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Two-Factor Authentication (2FA)

If enabled by your admin, you’ll be asked for a verification code after entering your password.
1

Enter your email and password

2

Check your email or authenticator app

You’ll receive a one-time password (OTP).
OTP verification screen
3

Enter the code

Type the code and click Verify. You’re now logged in.

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Password Management

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Forgot Password

1

Click 'Forgot Password' on the login screen

Forgot password link
2

Enter your email address

A password reset link will be sent to your email.
3

Check your email and click the reset link

4

Create a new password

Reset password form

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Creating a Password (First-Time Users)

If you were invited by an admin, you may need to create a password the first time you sign in.
Create password screen

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Registration

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Invited Users

Most users are invited by an administrator. You’ll receive an email with a link to set up your account.

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Staying Signed In

Generate uses secure sessions to keep you logged in. If your session expires, you’ll be redirected to the login page. Your conversations and data are preserved — just sign in again.