Get in Touch
Email Support
Reach out to our support team at support@iterate.ai for any questions, issues, or feedback.
In-App Help
Click Get Help in the sidebar (if enabled by your admin) to access help resources directly within Generate.
Before Contacting Support
To help us resolve your issue quickly, please include:- What you were trying to do — Describe the action you were taking
- What happened — Explain what went wrong or what you expected
- Error messages — Copy any error messages or take a screenshot
- Steps to reproduce — How can we recreate the issue?
- Browser and device — Which browser and operating system you’re using
For Administrators
If you’re an admin and need help with platform configuration, deployment, or technical issues:- Email: support@iterate.ai
- Documentation: You’re already here — browse our guides for self-service answers